I, THE MEMBER, HEREBY CONFIRM THAT I AM PHYSICALLY AND MEDICALLY FIT TO PROCEED WITH THE EMS
(ELECTRO MUSCLE STIMULATION) EXERCISE AND THE TRAINING ROUTINE. I ACKNOWLEDGE AND ACCEPT THAT I
WILL CONDUCT THE EMS TRAINING ENTIRELY AT MY OWN RISK AND HEREBY IDEMNIFY AND HOLD HARMLESS
BODY20 GLOBAL (Pty) Ltd, ITS FRANCHISEES AND THE TRAINERS AGAINST ANY CLAIM, LIABILITY, DAMAGE OR THE
LIKE RESULTING FROM OR RELATED TO EMS TRAINING OR BEING ON THE PREMESIS OF ANY BODY20 FRANCHISE.
Terms & Conditions:
MEMBERSHIPS - The client can select a dedicated preferred time slot subject to the time slot being available. If the
client misses the training session due to illness, holiday or any other reason, the client is entitled to a maximum of 4
moves or make up sessions at times other than the clients dedicated time slot subject to time slot availability and also
subject to the client adhering to Body20’s 24 hour notice rule. Should the client provide Body20 with 24hr notice of their
non-attendance Body20 will reward the client with up to 4 credits or moves over the duration of their agreement.
ADDITIONAL EMS SESSIONS - can be purchased at any time and the cost will be at the associated membership credit
value. I.e. 6 Month membership will be billed at R300 per additional session and 12 Month membership will be billed at
R250 per additional session should sessions be missed for whatsoever reason.
ALL VOUCHERS - have their own redemption period criteria. Voucher customers do not receive a dedicated time slot
but are rather accommodated when the Body20 Studio can facilitate the voucher customer’s session and sessions will
be booked on a session by session basis subject to the clients request and the subsequent Body20 studios availability.
24 HOUR RULE - Body20 enforces a strict 24HR notification rule, which means a customer must notify their contracted
Body20 studio with at least 24 hours’ notice should they not be able to attend their booked Body20 session in order to
qualify for a move or make-up session credit. Move or make-up session credits are limited to a maximum of 4 credits
over the duration of any contract period. 24Hr notification is required by telephone or email communication to the clients
contracted body20 studio franchise.
CANCELLATION: The client may cancel any membership at any time with 30 days’ notice by sending an email to
cancellations@body20.co.za. Should the client cancel before the membership period is reached the client will be liable
for a once-off cancellation fee of R2000.00 for a Body20 and Body20 Plus Memberships and R3000.00 for Inbody and
Inbody Plus Memberships respectively. Should the membership not be cancelled at least 30 days before the expiry date
of the membership agreement the contract will be continued on a month to month basis until the member cancels the
agreement or extends the agreement on another fixed commitment term. Vouchers cannot be cancelled once purchased
and have to be redeemed within the specified redemption period.
If however a Member declines the debit for the monthly debit or does not pay the Cancellation Fee according to the
signed Membership Agreement, the Accounts Department will hand over the matter for immediate Legal Action.
PAYMENT METHODS: The client agrees to pay via debit order for all memberships. Debit orders are run by the Body20
Global Accounts Department on the 25th of each month in advance for the upcoming month or on the 1st of the current
month. Vouchers are billed and payable upfront and payment will be invoiced or taken via cash, credit card or EFT
directly by your contracted Body20 studio franchisee.
